Rusty Zafira - should Vauxhall repair it for free?

I bought a Vauxhall Zafira as a seven month old Network Q car in 2009. After buying it I noticed a bubble of rust in the tailgate just where the silver strip touches the tailgate. The rust was repaired...

Why does my car have two registration dates?

I recently purchased a used Ford Mondeo (2006) and on the logbook the first registration is 07/03/2006, while the the first UK registration is 24/11/2006. There is a "Guernsey" address stamped in the Service...

Local dealer has damaged our car - what can we do?

Our 2007 diesel Volkswagen Beetle Cabriolet has recently had a new DMF and clutch fitted by our local Volkswagen dealer. However, since getting the car back, we've found reversing up an incline produces...

Speeding ticket confusion

I bought a second hand car last week and today (seven days later) I was driving (all legal - taxed, MoT'd and insured) and unfortunately got flashed by a camera. I know the Police have 14 days to send...

Classic car ownership dispute - what should I do?

I own a 1970 Rover 3500 P6. Recently after asking on a forum for information on the car (over a year ago) someone privately messaged me and said they used to own the car up to 2004. They gave fitting and...

Can I reject my used car after 9 months?

Nine months ago I bought a 14 month old Jaguar XF with 7000 miles on the clock. Since buying the car, it has spent 10 weeks with the dealer, with a number of faults. I have told the dealer in writing...

Faulty DSG gearbox - shouldn't the trader pay for the repairs?

Five months ago I bought a 2011 Volkswagen Golf 1.6 diesel DSG from a trader. Three months after purchase it starting giving me trouble and losing power. I called the trader and he told me to take it to...

Should Kia warranty cover a broken gearbox?

My 85 year old neighbour has a three year old Kia Picanto with 7000 on the clock. Last week it was towed off the motorway with no drive and the dealer says a new gearbox is required as it is not covered...

Dealer has missed metal on metal brake fault - what should I do?

I took my car (2001 Honda Civic) to a local Honda retailer/garage because I thought my car needed new brake pads on the back brakes as there was a grinding sound. They said the couldn't see any problems...

My manufacturer warranty is void - what can I do?

Last week I took my BMW 1 Series to my local dealer to fix a fault with the USB connector. The car is less than two years old and has covered just 5500 miles. When examining the car the dealer found excessive...