Plywood lining system has damaged my van - what are my rights?

My son purchased a new Renault Master van five months ago. He paid extra for the van to be lined with plywood. Two months after buying the van he became aware that the plywood had been screwed into the...

Found a cheap car, but its owner is in the USA

I've seen a KIA Sorento for sale. The car looks to be in great condition, with 64,000 miles on the clock for just £6000. However, there'a catch, the owner is in the USA. The sale is being dealt with by...

Bought a faulty used car - what are my options?

Three weeks ago I bought a secondhand SsangYong Musso. The car was sold with a full MoT and said to be in full working order. However, after having the car serviced by a local mechanic, I've been told...

Can I make a warranty claim over a cracked panoramic roof?

I paid £46,000 for a new Range Rover Evoque last year and have recently discovered a series of cracks in the panoramic roof. I took the car back to the dealer and they found a pin prick of a chip in the...

How can I recover my insurance costs?

My wife was involved in a collision on a narrow country road, in May 2013. The repair to our car was duly approved and my wife was advised that owing to a lack of witnesses the blame would be apportioned...

Rejected warranty claim - what are my options?

I bought a used Porsche 911 and as part of the deal got a three year extended warranty with the car. Since then the engine has developed a problem and the warranty firm claims the service history is incomplete....

Dealer won't pay for DMF failure on a new Focus - what can we do?

I have a Ford Focus 1.0 EcoBoost with 5888 miles on the clock. I purchased the car 12 months ago, but it has spent the past three months at the dealer with a clutch failure. We previously reported to the...

What are my legal rights in regards to a used car?

Within two weeks of buying a second-hand car, it broke down. Subsequently diagnosed as a faulty clutch. Although the dealer claims to have carried out the necessary repairs, I would like to rescind the...

Is my used car covered under the Sale of Goods act?

I purchased used Audi A3 one month ago from a trader for £8450. The car was sold with a warranty, but I have been told that everything is not covered. Since collecting the car I've discovered that the...

Do I have to pay this fine?

I have received a £100 fine from Parking Eye for not paying to park in a small open air car park in Peterborough. I did pay but put in wrong car reg. AK47YTX instead of AK62YTX. I only realised this...