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Can I make a warranty claim over a cracked panoramic roof?
I paid £46,000 for a new Range Rover Evoque last year and have recently discovered a series of cracks in the panoramic roof. I took the car back to the dealer and they found a pin prick of a chip in the roof which they say had caused the cracks. The dealer state that this is a repair not covered under warranty and therefore should be an insurance claim.
I have argued that if Land Rover is selling vehicles that have a panoramic roof that is susceptible to cracking so easily then as an off road vehicle it is not fit for purpose and therefore they should repair it. I have repeatedly requested from Land Rover what tests they put these roofs through as they are supposedly all terrain vehicles but have had no reply from them.
I am reluctant to give in having paid such a large amount of money for the vehicle so would welcome your suggestions as to any options I now have.
I have argued that if Land Rover is selling vehicles that have a panoramic roof that is susceptible to cracking so easily then as an off road vehicle it is not fit for purpose and therefore they should repair it. I have repeatedly requested from Land Rover what tests they put these roofs through as they are supposedly all terrain vehicles but have had no reply from them.
I am reluctant to give in having paid such a large amount of money for the vehicle so would welcome your suggestions as to any options I now have.
Asked on 16 March 2015 by Hansdad
Answered by
Honest John
I had a FIAT 500 that two months into ownership developed a cracked panoramic roof because something had dropped out of the sky. I've had cars that developed cracks right across the screen started by stone chips on the exposed edge of the bonded in screen. I don't think you can get anywhere with this claim unless they decide to be nice to you.
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