Hubble bubble, oil and trouble

I wonder if you can please provide me with some advice as Volvo is refusing to replace a broken turbo on my 18-month-old C70 D5 (which will cost me approx £2k in parts and labour). They are refusing to...

Going loco

I recently bought a second hand car from a local trader. There were no problems when I looked it over and took it for a test drive. I even noticed that it had a brand new spare tyre. After paying for...

Bad start to the year

I am wondering if there is some kind of ombudsman/arbitration service available for a dispute with a garage. Long story short, I took my van into a Birmingham van dealership. It was not starting well on...

Banger explodes

I recently bought a Rover from a dealer in Peterborough. It was a used car and one that I could afford. My husband and I test drove it for about 5 minutes and asked the seller questions about the car and...

Less isn’t more

I ordered a new Mazda3, trim TS2, on 27 Nov 2009 from a Mazda dealer after examining several TS2 models in the dealer's showroom and test-driving a TS2. When I went to collect my car on 28 December 2009...

Make it snappy

I own a 2004 Mazda 3 diesel, bought from a Mazda dealer as an ex-demonstrator. During its warranty period it was serviced by the same dealer, and for its 72,000 mile service in July 2008 I asked if the...

Bob, Ted, Carol and sue too.

I am having to sue Ford for an apparently known fault on an engine. The car was stopping and going into limp mode, black smoke, and stalling. I sent it to a local workshop that had serviced the car regularly,...

DB7 Year Switch

I recently purchased a very nice Aston Martin DB7. It was my wish to then have the car thoroughly serviced and Waxoyled as required, and this was undertaken by a specialist I know. During his work he found...

Order in the house

I have ordered a new car from a franchised dealer, only to find his quotas have been exceeded for the next few months. Am I entitled to my deposit back so I can find a dealer who can process my order?...

X Klamation

I have just bought a 2003 Jaguar XK8. I was told I would get a 12-month warranty with the car and when it was delivered by the salesman, I was asked to sign the warranty form that was then placed in a...