I ordered a new Mazda3, trim TS2, on 27 Nov 2009 from a Mazda dealer after examining several TS2 models in the dealer's showroom and test-driving a TS2. When I went to collect my car on 28 December 2009 I noticed that it did not have the same spec as the ones I had previously examined and test-driven and as specified in the current brochure and on the Mazda website. Several items were removed, for example heated seats. When I questioned this I was told, for the first time, that there has been a spec change and that the dealer was made aware of it at the beginning of November 2009. However, I was never informed at the time of my order. Since then, I found out that some other customers who ordered after me received the full spec TS2. When I complained, the dealer suggested I contacted Mazda, which I did. At first they said it was a mistake in the spec. When I insisted, they agreed to investigate and get in touch within 7 days. I have also sent letters of complaint to the dealer and Mazda and involved the local Trading Standards office who contacted me and said they would pay a visit to the dealer. I would be very grateful for your comments and any suggestions as to what my options, if any, are and how best I can progress my complaint. Can I reject the car at this stage?