Our Fiat 500 TwinAir is remarkably resilient to crash damage.

We have owned our Fiat 500 TwinAir for six months and we were involved in an accident at the weekend. We T-boned a car that was trying to turn right across the front of us on a 50mph dual carriageway....

Warranty Hire Car - I've been stung for a new tyre due to a nail!

My Freelander went in for a warranty repair through Landrover Assist. I was given a hire car from a major hire firm (Enterprise) arranged by Land Rover. I've now been contacted by the hire company to say...

Could new, heavier buses going over speed bumps be damaging subterranean infrastructure?

I agree with your encouraging reply about speed humps to MJ of Burton upon Trent. Our locality is full of these wretched objects, with all the usual dangers. However, I am curious to know about another...

Car insurance claim for a minor scratch!

My firend who is insured used my car and while opening the door, bumped the door into someone else's car. The driver was apparently furious, insisting on how expensive his car was, that it was going to...

Vehicle caught in floods - what water damage is likely?

My van was parked in lane outside my home, and was caught in flood water running down the road. It was washed several meters along the lane ending against a clump of trees facing into the torrent. Water...

How should I proceed with regards to traffic damaging my house due to the location of speed humps?

I have read your comments regarding speed humps and would like some advice. I live in a semi in the Midlands. There are two sets of semis next to each other. We are situated on a hill. If I look out of...

I'm using Twitter to complain after my car was damaged in a Tesco car park.

My car was damaged in a Tesco car park. On Friday I tweeted the link to my blog about this to Tesco's customer service Twitter channel. I received a reply saying that they want to help. On Friday and Saturday...

Damage on nearly new Hyundai spotted one week after purchase

Last week I purchased a Hyundai ix35 from a Hyundai dealership. This weekend when giving it its first wash I noticed the area above the drivers door handle lots of small imperfections and bubbles in the...

Vehicle repairer missed damaged suspension

My vehicle was recently hit by a third party which caused visible panel damage and unseen suspension damage. The 3rd party insurance (Saga) has been exemplary in arranging a hire car and to have the bodywork...

Can I make a claim directly to the insurers of the driver at fault of an accident?

I was driving at night along the M27 west of Southampton and became aware of several cars parked on the hard shoulder some 500m ahead. The motorway is unlit at that point. I lifted off to assess the...