My car was damaged in a Tesco car park. On Friday I tweeted the link to my blog about this to Tesco's customer service Twitter channel. I received a reply saying that they want to help. On Friday and Saturday I had conversations with Tesco's social media team and they said they would speak to the main customer service team on Monday. On Monday, the social media team said that the claims team will write to me.

Tesco has my email address, home address and phone numbers, so its legal team could get a 'cease and desist' letter to me quickly, requesting the blog to be removed or amended. The truth is that I do feel very strongly about it, though would not go so far as to mount a campaign (multiple tweets, leaflets, etc). If Tesco asked me to remove the blog, I probably would.