Why does my brand new car have paintwork swirl marks?

I have just bought a new Toyota RAV4, and it looks like it is an excellent car. The car is black and has Toyota’s ceramic paint protection. Once the rain stopped and the sun came out (on day three of ownership)...

Can I reject my car over a clutch judder?

I have a situation with a car I purchased in August. It has an intermittent fault with the clutch and flywheel (judder when pulling away) This seems to come and go, but there is a definite problem going...

Can I reject a car because it doesn't have folding mirrors?

An elderly friend took delivery of the new mk8 Golf earlier this week. To his dismay, it doesn't have folding mirrors - which he needs because of a narrow garage. As his previous Mk7 had folding mirrors,...

Can I reject my Volkswagen T-Roc 1.5 for the software issues that make it stutter?

I bought a new Volkswagen T-Roc 1.5 with a manual gearbox in March 2020. I complained about the kangarooing issue just after I bought it for the full amount in cash. I returned the car months later due...

We're trying to reject a brand new car under the Consumer Rights Act. Do you think this will work?

We recently collected a new Ford Fiesta from a Ford dealership. On the drive home, an engine warning light appeared on the dashboard with the message "low oil pressure". We stopped driving and called the...

Can I reject a vehicle that broke down while being delivered to me?

A new Volkswagen campervan has broken down whilst being driven to me on trade plates. It is being registered to me from 1 July 2020 and all monies have been paid. I have yet to actually take delivery and...

Car I bought should be registered a total loss. Am I owed a refund because I didn't know?

My son recently bought a 2012 Audi A3 from a dealer. He paid £7000 for it. When we got it home, we noticed the camber was way out on the front wheels, you could see the difference visually. We had it checked...

I've been missold an accident-damaged, remapped car. What are my options?

I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no mentions of any accidents. After I bought the car...

My car has developed a suspension issue less than a month after purchase. What are my rights?

My car has developed serious suspension and air con issues 28 days after purchasing from a dealer. If not covered by warranty, what are my rights? The car has only done 987 miles since their MoT on purchase....

My new car has been sat around for 11 weeks of lockdown. What should I ask of the dealer when I collect it?

When showrooms reopen on 1 June, I will collect my new car - which I was due to collect on the day of lockdown. Presumably, it has been sitting somewhere for 11 weeks. What should I ask of the garage?