New car problems - can I demand a replacement?

I purchased a new Mercedes A200d a few weeks ago. Within three days I had to take it back through problems with the lights. Have now returned it again only to be told there is a problem with the wiring...

Rental car damage - am I liable?

I recently hired a Citroen C1 for three days. When I returned the car to the hire car depot the rep was there to receive the keys but did not invite me to look round the car with her which I had parked...

£500 goodwill payment not been paid - what should we do?

Following a power steering pump failure on our 2011 Ford Grand C-Max, the local Ford dealer agreed to replace the entire steering rack at a cost of £1200. Though the car was out of warranty, Ford UK agreed...

"Sold as seen" - what does it actually mean?

When a trader uses the language "sold as seen", is this legal? If so what rights do I have if something does go wrong?

Piaggio Ape has broken down - can I reject it?

I bought a new Piaggio Ape which within 7 days wouldn't accelerate and broke down. The dealer acknowledged the fault, but is unsure what's causing it or how to rectify it. How long would I have to wait...

NIP sent to wrong address - can I appeal?

I have just received a notice from driver and licencening agency. I have been given six points and fined £660 for a speeding ticket back in Aug 2015 which the police decided to inform me at a address I...

Bought an unsafe classic - what should I do?

I recently bought a Fiat X1/9 from a classic car auction. Although described as "serviced and MOT'd", I've found it to be unsafe. I went to the small claims court naming the guy on the V5, but he says...

Minor accident - should I settle or make an insurance claim?

The towbar of my car caught the number plate of a car parked behind and pulled it off. There was no evidence of other damage and I left a note on the car's windscreen with my mobile number. The owner has...

Think my car has a hidden accident history - can I reject it?

Three months ago I purchased a used 13 plate Ford B-Max 1.0 Titanium from a dealer. Upon owning the car my wife and I noticed that the rear bumper is a completely different colour tone to the rest of the...

Problem with used car bought privately - what are my rights?

My 21 year old daughter bought a 2008 BMW 1 Series one month ago from a private seller. The car has 51,000 miles on the clock and cost her £5450. She paid for a background check and everything seemed fine,...