Can a dealer change the agreed trade-in value of my car after signing a contract?

I've signed the paperwork to buy a new car on the basis of a very generous trade-in valuation. I think the dealer may have made an error, despite the price being agreed by the sales manager and being shown...

My Audi A3 was supplied with 'bump stops' still fitted and has been damaged. Should the dealer repair the damage?

I have an Audi A3 which I bought new in 2007 and now has done 19,000 miles. The car has recently developed a noise at the front, so I took it into an Audi dealership for investigative work. They discovered...

Why won't Jaguar pay to have my X-Type's air bags inspected?

I bought a 2004 Jaguar X-Type estate a year ago from a private dealer. Last week I turned on the ignition and the passenger seat airbag and the passenger side curtain airbag engaged. There was no impact...

I bought a Mercedes-Benz A-Class 10 months ago and it's failed its MoT - can I go back to the dealer?

I purchased a secondhand 51-plate Mercedes-Benz A-Class from a main dealer 10 months ago. I have only done 1300 miles in it since then. I have taken it for an MoT today and they have informed me the car's...

I bought a Vauxhall Astra six weeks ago that has broken down - is the dealer liable?

I bought a 2005 Vauxhall Astra 1.7CDTI from a dealer on 3 June 2010. About two weeks ago I was driving home and had a temporary loss of power at 60 mph, but this rectified itself after about one second....

Can I reject my problematic BMW 320 even though it's on finance?

I bought my BMW convertible 320 CI on a 56 plate a few months ago. There was a noise coming from the car within the first month and the windows seemed to have a mind of their own. The garage where the...

I've bought a used Fiat Punto with a number of faults - where do I stand?

I bought a secondhand 2001 Fiat Punto from a local small independent car dealer. The car came with a one-month warranty covering mechanical problems. Soon after buying the car, I started having issues...

Why won't Volkswagen replace my Golf's oxidised alloy wheels?

I bought in November 2009 (privately) a Volkswagen Golf GTI (January 2008) with 9300 miles and a full Volkswagen dealer service history. I noticed, only a month after major servicing at my local Volkswagen...

I've bought a faulty Hyundai Coupe privately - do I have any consumer protection?

I bought a 2003 Hyundai Coupe 2.7 privately. The car was described as having an occasional misfire but still driving fine. When I collected the car all seemed well, the seller agreed to meet me at the...

My warranty company won't pay out for a gearbox repair on my Multitronic Audi A4.

I purchased an Audi A4 Mulitronic in Jan 2010. In July the car started to "judder" when pulling away and sometimes when accelerating. I reported the fault to my warranty company, who told me to take it...