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I've bought a used Fiat Punto with a number of faults - where do I stand?

I bought a secondhand 2001 Fiat Punto from a local small independent car dealer. The car came with a one-month warranty covering mechanical problems. Soon after buying the car, I started having issues where the back windscreen wiper would come on of its own accord and I could not get it to stop, resulting in the engine cutting out. I spoke to the dealer who had a look and could not find anything wrong, and stated that it didn't come under the warranty. Subsequently, the issue has got worse and after taking it to my own garage they carried out a diagnostic test which indicates there is an issue with the onboard computer. Additionally, my garage detected that the transmission bearings were very noisy and need replacing.

I have tried to call the dealer, but the person who deals with these problems was on holiday therefore I sent a recorded letter about the matter. I have further tried to call the dealer this week, but they are not returning my calls. I would just like to know where I stand legally with both issues and whether the onus is on them to rectify both problems?

Asked on 16 August 2010 by Alexa

Answered by Lucy
When was the car purchased? If it was within the last months you may have some basis for a case, but the age of the vehicle will be taken into account, its mileage and also how much you paid for it. In any event, you have to get the selling dealer the opportunity to rectify the problem - if you take it to another garage without doing so the original dealer is not liable for payment of any bills incurred.
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Better than the original Punto in almost every way. Excellent driving environment. Easy to get in and out of. Practical and inexpensive to run.
 

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