Can my insurer refuse to give me back a damaged alloy wheel that's been replaced following an accident?

Following an accident where an alloy and tyre were fitted, I requested if I could have the original wheel back for a spare as I knew it was perfectly okay. The repairers told me to ask the insurers since...

What is the definition of business use and does it vary between insurance companies?

What is the definition of business use and does it vary between insurance companies? My daughter, an experienced driver aged 50, is a named driver on my wife's car policy and sometimes needs to use the...

I reversed into a car causing minor damage - should I pay for the repair myself or go through my insurance company?

I bumped into a car reversing out of a parking space. The owner has been quoted £485 (including VAT) for repairs. My car has a few scratches on the corner of the bumper while the other car has slight damage...

How can we prove an HGV damaged our son's car?

At the end of our estate they have been building two new houses with lots of lorries. One of the lorries must have caught my sons car - its his first and first year of no claims . A 15 year old Peugeot...

My stepson's car was written off - but he won't be offered enough money to cover the outstanding loan?

My stepson had a fairly low speed accident on a roundabout, where the third-party hit him on the nearside front, while in the wrong lane for his chosen exit. The accident was not his fault and his insurance...

I've made an insurance claim and the insurers are deducting a proportionality amount - what does this mean?

I've made an insurance claim and the insurers are deducting 37.46% as a proportionality amount. What is this please?

I currently have an automatic-only licence - will having a manual licence increase my insurance?

I have held an automatic licence for the last six years. I would like to change it to manual one. Do you think this will increase my insurance premium by more than £200 a year?

I had an accident in France but am getting nowhere with my claim - what can I do?

I had a car accident in France in August. A lady drove into the back of my car. I was only third party covered on my insurance so am using a no win no fee company to chase my claim in France. The French...

What is the point of indicators?

If Tim Kelly is right about ignoring indicators at junctions (the Highway Code says 'should' not 'must') what is the point of indicators, which are required by law? If all drivers did what Tim says they...

My son was given six points on his licence for not having 'commuting' on his insurance - what can we do?

My son was stopped on his way to work by the police for having a brake light out. When asked where he was going he told them to work. He has fully comprehensive insurance but was told that he didn’t have...