Trader refusing to supply documents

I bought used car from a trader. When I collected the car the seller said he couldn't provide a receipt due to computer problems and would send it later. He is now refusing to provide any documents. Can...

Incorrect mileage on MoT certificate

How I can get the VOSA to amend an MOT certificate? My current one has the wrong mileage (they put the job number instead) and despite having the invoice which clearly shows this VOSA will not amend the...

Brake caliper rust on BMW 5 Series

In September 2016 I bought a brand new BMW 530D M sport. It was a big purchase for me. After around 6-7 months I noticed surface rust on the brake calipers (braking performance is fine). I mentioned this...

Is the dealer liable for my broken gearbox?

I bought an Audi A7 eight months ago from a BMW dealership. Last week the car developed gearbox problems I took the car to an Audi centre and was told that it has the wrong oil in the gearbox. The problem...

Nissan Juke key fault - Can I reject the car?

I have a private leasing agreement for a Nissan Juke on a three year deal. I took delivery of the vehicle three months ago and within days the yellow warning light appeared on the dash stating “key”....

New motorbike has broken down - Is the dealer liable?

I bought a motorbike three weeks ago. Since then I've discovered that the rear shock has lost damping and the clutch will not go into neutral when the engine is warm. I have adjusted the clutch to the...

Bought an Aston Martin at auction that is not as described

I recently bought an Aston Martin at auction on an absent bid as I was away. The car was sold to me as a running and driving prototype. I plan to show and demonstrate it at concours. The car is immobile....

Mazda 5 ABS pump failure

I own a 2008 Mazda 5. Last week a warning light came on. I took it for a service and have been advised that the ABS pump needs replacing. The part has been quoted at £1449 +VAT and labour. This is very...

Dealer has damaged my new car What are my rights?

I have just bought a new Alfa Romeo Giulietta QV Line (March 12th). To date we haven’t driven the car. When we collected the car we noticed a dent in the front wing. The garage assured us that this could...

Can I reject a car over a faulty radio?

I purchased a new Skoda Fabia from a main dealer on about 14 months ago. The radio has now developed an intermittent fault and does not turn on sometimes. I also loose my Bluetooth phone connection. The...