Should the dealer replace my clutch FOC?

I had a complete burn out of the clutch on my 2013 Volkswagen Golf manual at 40,000 miles. Volkswagen are refusing to cover it under the warranty because they could not identify a manufacturing fault....

Car supermarket has sold me a dangerous car - what should I do?

I recently used a car supermarket to purchase a second car. I used this company because I thought they were reputable and on their website stated their cars were comprehensively checked. However upon driving...

Faulty car - what are our rights?

I recently purchased a used (2008 model) BMW 1 Series. When driving it home from the dealer the engine management light came on. I looked in the car's manual and the warning symbol had already been marked...

Problems with charging C-Class hybrid

I purchased a new Mercedes-Benz C350e in March. Within a couple of months I experienced problems charging the hybrid battery. The dealer has told me that water is getting into the wire leading to the control...

Skoda Octavia problems - can I reject it?

I have a new three month old Skoda Octavia VRS. Today, when I was driving, the coolant light came on and it said that there is low coolant levels . So I stopped and checked, it was below minimum but there...

Damaged seats - can I claim against the warranty?

I bought an 18 month old SEAT Leon X-Perience with 15,000 mile son the clock. Recently the stitching in the seats has started to come apart. The warranty firm has rejected my claim as wear and tear. Is...

Volkswagen Scirocco turbo failure

I have a 2012 Volkswagen Scirocco 2.0 TDI BlueMotion. It broke down last week with plumes of white smoke coming from the exhaust. It was towed back to my local dealer and they tell me the turbo has failed....

What's the tax status of a trade-in car?

I deliver cars to customers and collect their trade in car. Is their trade-in taxed for me to drive home or do I have to use trade plates?

Rejecting a new car - why am I still out of pocket?

I bought a new Jaguar F-Pace recently, but rejected the car within 30 days because of faults. The dealer accepted this and refunded me what I paid, less new car registration fee and road fund licence....

Broken heating system on Ford Ka - how much should it cost to fix?

The heating system on our Ford Ka is broken and just blows hot air. We took it to our local garage and they want £600 to fix it. Surely this is too much?