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Most recently answered legal and consumer advice questions
My BMW 2 Series Active Tourer is not two months old, but it has been blighted with problems. So far the dealer has investigated the collision warning camera/breaking warning three times but cannot solve...
My boss received a speeding ticket for our company van. The notice of intended prosecution (NIP) was sent to our old company address. As a result we've received it some seven weeks late. The problem is,...
I bought a car recently for my son. I did a lot of research and decided a reasonable budget for a second hand MINI Cooper. I found the car via an online auction website and exchanged emails with the seller...
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Last Monday I took my Hyundai Trajet 2.0 diesel 2002 to be serviced, have a brake hydraulic issue fixed and a cam belt change. I picked up the vehicle on Wednesday with 124,295 miles on it and...
I took receipt of a new Jaguar XF three months ago. I have covered 7000 miles and have noticed the boot lid is catching on the bumper. It has rubbed through the paint. When stationery the boot lid is approximately...
I bought a second hand MINI One with a full service history from a local dealer. It had 52k on the clock and was five years old. After eight weeks I returned the car with gearbox problems. The dealer claims...
I was driving and waiting to pull out from a side road to a main road in my car. Just before I pulled out I saw a cyclist and therefore stopped. The cyclist continued, had a wobble and fell off. The cyclist...
I bought my car new from a dealer four years ago. However, a year ago, the paintwork started bubbling on one of the doors. The dealership looked at the car, and claimed it had been resprayed - which is...
Seven months ago I bought a 2006 Ford C-MAX TDCI automatic, which only had 48,000 miles on the clock. I purchased the car from a local dealer and have covered 2000 miles since buying the car. Last night...
I bought a 2010 Vauxhall Insignia 2.0 CDTI in March and took out a service plan with the dealer, who has serviced the vehicle since then. The vehicle had been running very well until one week I couldn't...