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Most recently answered legal and consumer advice questions
I've been told that I have a major oil leak from the gearbox of my Volkswagen Golf. The gearbox has covered 62,000 miles and Volkswagen states that the warranty was finished at 60,000 miles. What are my...
I bought a new Ford Fiesta ST in March ago. Last week the car was losing power. I called the AA and was told that the clutch was slipping. The car was taken back to the supplying dealer, but they say I...
I bought a 2009 Volkswagen Passat estate from a local dealer a couple of weeks ago. However I subsequently noticed small blisters of rust on the B pillars of both the driver's and rear passenger's doors....
I have had a used Nissan Qashqai. I bought it eight months ago and paid extra for a three year extended warranty. Recently, the vehicle developed a fault, but the dealer claims that the extended warranty...
I bought a used Vauxhall Astra GTC last year from a main dealer. All seemed well until I brought it home and found the service history was missing. I contacted the dealer and was told it was still in the...
I received a notice of intended prosecution recently regarding my vehicle speeding. On this particular day I am 100 per cent certain I was not driving my car and as other people do have regular access...
My wife received a PCN two weeks ago as her car had apparently been captured in a bus lane in London. Thing is, we live over 250 miles away from London and have never visited Lambeth (where the offence...
I purchased a a used Auris HSD in 2013 from a Toyota dealer with a full service history and three years Toyota warranty remaining. I have had the car fully serviced with a Toyota main dealer last November...
One of my relatives bought a 14 month old Nissan Note three weeks ago from a Ford dealer. The vehicle was a previous fleet car, and had 14,000 mile on the clock. After driving less than 300 miles the clutch...
I purchased a used 2013 Renault Twingo from a Ford main dealer many miles away. It was purchased over the phone and came with a three month warranty including mechanical, electrical and multimedia.
The...