What is a fair usage deduction from a dealer?

If I reject a new vehicle two years old due to major manufacturing faults that have been repaired but failed again immediately, how do you decide what is a reasonable deduction from the purchase price...

I just bought a used car, which suffered power loss suddenly. Can I reject the car for a refund?

I've just purchased a 2018 Peugeot 3008 1.5 diesel EAT8 auto. After a short break during a journey, the car suffered power loss, limiting the speed to 20mph. No misfiring or warning messages were visible...

How do I reject a vehicle that the dealer says isn't faulty?

My brand new Land Rover makes a loud booming sound in the cabin at speeds of 30mph and below, causing headaches and making passengers feel nauseous. However, the dealer says it’s a characteristic of the...

My newly-bought used car has a cracked alloy. What are my rights with the dealer?

I bought a used approved 2018 Mercedes E-Class from a Jaguar dealer. It's still under manufacturer warranty and I opted for year extended dealer warranty. The day I drove it away, warning messages appeared...

A dealer lied about the condition of a car I bought. What do I do?

When I bought a used car recently, I asked about the MOT and was told it was done on the 7 October. I then asked about advisories and was told it had none. The car is three years old with 9750 miles and...

What can I do if a dealer refuses my request for a full refund?

I bought a 2019 Nissan X-Trail in Feb 2020. The engine management light comes on at random. Two Nissan dealers did work on it but can't find the fault. I asked the selling garage for a full refund but...

I bought a 2003 Range Rover that's not fit for purpose. Why is my only option to go to court?

Three weeks back, I purchased a 2003 Range Rover with a new MoT. Advisories were a slight leak on transfer box and mileage unreadable through failing pixels. The dealer 200 miles away refused to communicate...

My new Skoda Karoq 1.5 kangaroos in first gear. What do I do?

I was led to believe the kangarooing problem in 1.5-litre Volkswagen Group engines had been fixed. My Skoda Karoq 1.5-litre still stutters in first gear. It's a one-month-old car. What now?

My Skoda Karoq shudders in first gear. Is Skoda sorting this issue out?

My Skoda Karoq 1.5-litre shudders in first gear. Is Skoda issuing a fix?

Why does my brand new car have paintwork swirl marks?

I have just bought a new Toyota RAV4, and it looks like it is an excellent car. The car is black and has Toyota’s ceramic paint protection. Once the rain stopped and the sun came out (on day three of ownership)...