How can I speed up the replacement of missing windscreen clips after a repair to my Citroen C3?

Last year I bought a Citroen C3 Picasso locally. After multiple instances of cutting out on motorways in Europe (with ‘Anti Pollution Fault’) and having no assistance from Citroen I wrote to the Co-op...

How much consumer protection do you have when buying at auction?

What "consumer protection" is available when buying a car at an auction?

New Astra XP Van: Turned out to be damage repaired - what can I do?

Having picked up a pre-reg Astra Van, it was registered seven days before I bought it, I got home and noticed the side had been extensively repaired. I contacted the main dealer who offered me the chance...

Should the cam belt have been changed before we bought our used Audi TT?

My son purchased a 2007 Audi TT from an Audi dealer four weeks ago. It has 20,000 miles and is an ex-demo with one previous owner. He has today received a card from the service department telling him the...

Why is my diesel Fiat 500 suffering repeated engine failures?

I purchased a Fiat 500 1.3 Multijet 2 years ago. During that time the car has been in and out of the garage for diagnostics, reputedly due to engine management lights. It has regular servicing but no one...

My Volkswagen Transporter Kombi is suffering from a repeated steering column fault - who is liable?

I bought a pre-reg, as new, Volkswagen Transporter Kombi in April 2012 for my business from a Volkswagen dealer. I bought it over the phone for just over £24,000 and had it delivered. One month and 1000...

Is it normal for the rear brake hubs to corrode on our new BMW X3?

Our May 2012 UK-supplied BMW X3 has quite severe corrosion on the rear brake hubs. I contacted the local dealers' service dept, was initially ignored, then emailed them a picture yesterday. The guy rang...

Should my Mondeo's cam belt have failed after 30,828 miles?

My car is a 1997 Mondeo 1.8TD, currently with 197,000 miles on clock. I've had it from new and the performance and fuel consumption are the same as when it was new. It has been extremely reliable, and...

My deposit was not returned after I bought another car - is this legitimate?

Could you advise what justification a used car company has for keeping a deposit, please? This money (£500) was paid by me at their request to take a BMW 5 Series off sale for four days as I could not...

Dealer Liability over Holed Air con Condenser - where do I stand?

I just bought a 3-year-old Renault Modus diesel QS5 with 16,800 miles for £7995, which the independent dealer claimed was in perfect condition. The fuel economy is impressive, returning twice the MPG of...