I bought a pre-reg, as new, Volkswagen Transporter Kombi in April 2012 for my business from a Volkswagen dealer. I bought it over the phone for just over £24,000 and had it delivered. One month and 1000 miles later I noticed a steering knock. Volkswagen replaced the steering column. The problem came back but much worse. Volkswagen then replaced the lower steering column. The problem came back again. Apparently, it’s a known fault on the Transporter and the Crafter. Volkswagen re-mounted the column and sprayed some “magic” lubricant on the universal joint. The problem came back but much worse, a week and a half later. I’ve asked for my money back, but apparently it’s not as straightforward as that. I’m getting the run around. Any help or advice would be much appreciated.