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Most recently answered consumer rights questions
I took delivery of a new Skoda Octavia 1.6 TDI yesterday, the day the VW scandal broke. Can or should I reject it? Is there anything I should do? I have only driven the car home and love it but should...
You may have been asked something along these lines already. Having undertaken some extensive research, I have recently decided to purchase a used Scirocco. The recent emissions scandal has however placed...
I bought a car last month and it ended up with a faulty turbo a week after. I put a deposit towards it on the 12th, the car passed the MOT on the 14th and I went and paid the rest. I test drove it both...
Hi, I ordered a brand new Audi A3 in April 2014, the car was delivered in early July. On delivery I realised it was missing one of the options I requested, namely Audi Park Assist. I spoke to my finance...
My car, a Peugeot 207, has one 1000 miles since I bought it a year ago with 13,000 miles on clock. In for service and they say brake pads 80% worn and need replacing. Can I argue that hey must have...
I went to purchase a Mercedes Benz at a dealer in Essex. I saw a negative review of the dealer on the internet and spoke to some people who told me it is notorious for faulty cars. I also could not...
I bought a new Ford Kuga Titanium X in June this year, and have recently noticed that the rubber trim round the windows and some of the plastic trim on the door, both on the nearside, have white paint...
I have been offered a 70 per cent goodwill payment from Audi towards the repair/respray of some minor rust in the roof strips of my 2003 Audi A4 saloon. This is a very good offer for a 10-year-old car....
I purchased a nearly-new 2012 Ford Mondeo 1.6 Ecoboost in June 2012 with 3500miles on the clock. The car is parked on my driveway at all times when not in use. Today’s mileage is 10,000. I recently noticed...
I bought a new Corsa SE 1.4 petrol auto which we collected last Friday. After about ten minutes we got on the M1 and after about five more minutes there was a big white cloud of smoke from the back. My...