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Most recently answered legal and consumer advice questions
I own a 2008 MINI Cooper which looks great but is worth scrap value as it has a porous aluminium head just diagnosed. The car has cost us £3000 in the last three years and this is the final straw. It has...
I have a 2009 Volkswagen Golf 2.0 TDI. The EGR has just failed for the sixth time and my local dealer has just quoted me over £1600 for the repair. The last time it failed was just over two years ago but...
How long is the warranty when you buy a used car?
My son has has numerous warning lights appear on the dashboard of his 2012 Volkswagen Polo 1.2 TSI. He immediately took it to a local garage and was told it needed a new part. They assured him the car...
My Audi A3 (2014 model) has just had a service: the report advises the tyres are perishing and will need replacing. But tread remains 7.5mm, does this seem possible?
I used an independent meet and greet parking service at Heathrow Airport recently. When they returned my car the leather part of the driver's seat was ripped. I told the guy who dropped off the car and...
I have just bought a Ford Transit Custom double cab to replace my old Volkswagen T5 Transporter Kombi. Why is the Volkswagen an M1 category and the Transit N1, when they are essentially the same type of...
You recently gave this advice to a question on the 5 December: "If the EGR fails prematurely (within 60k miles) I am telling people to try to claim this as a consequence of the VAG emissions defeat ECU...
I am been taken to county court for an unpaid parking ticket at a private car park. The ticket states that I was parked in a restricted area which I was not. They also claim that I drove away before a...
My 2011 Audi A3 diesel has 70,000 miles on the clock and an amber fault light on the dashboard. The local Audi dealer says I need to replace the EGR valves, which will cost £1600. This seems like a huge...