I bought my 2011 Qashqai from a local Nissan dealer. We were concerned about our previous second hand car and clutch problems, so were offered the extended warranty for an additional £400. A couple of weeks ago the clutch starting over revving and losing drive. It also stated emitting a strange smell. I took the car in and the Nissan dealer diagnosed a faulty clutch at a cost of £1164. They said clutch failure was not covered under the extended warranty and it might be cheaper getting it done by an independent specialist.

Since taking it to another garage (non-Nissan) I have been told that the dual mass fly wheel also needs replacing. This part was proving hard to find and is expensive. In the end they sourced it for £560 from Nissan themselves. This is where we are now. After reading many forums I have read that dual mass flyplates are not fit for purpose and have now been replaced by single ones and that this could have caused the clutch to go.

Armed with this info my Dad phoned our Nissan dealer and asked for a discount on the part. The manager stated that he would be willing to discount by 20 per cent and went off to find the part price, he came back with £709, which is more than our local garage will charge us. He also added that if it was the flywheel that caused the clutch to go then it would have been covered under the extended warranty after all. However, nothing could be done now as we went to another garage. My car is now half done and been in the other garage for over a week waiting for this matter to be resolved. What should I do?