My sister reversed into another car but the driver said he did not want her to pay for any repairs - why has she now had a claim made against her?

My sister reversed very gently into a parked car at a train station. There was only very superficial damage caused to the other car, an old Polo. She spoke with the owner of the car and he said at the...

Will my insurance cover me if my dashcam is stolen?

I am looking to get a dashcam that covers the car if I am not there, e.g. someone hitting my car while parked in a car park. My understanding is the dashcam would need to be mounted, just as you would...

Do wheel spacers and longer wheel bolts count as a modification that an insurer needs to be told about?

My grandson has fitted spacers and longer wheel bolts to the rear wheels of his BMW 320d. Will this infringe his insurance if he does not declare this modification?

Can I cancel an insurance claim?

Earlier this year I came off my motorbike at a low speed causing some minor damage to my bike. Nobody else was involved. I called the insurer who determined over the phone to class the bike as a write-off...

Do we need to tell our insurer of a speed awareness course?

My son is to attend a speed awareness course - his insurer states that the Insurance Ombudsmen says he does not have to declare it on an insurance application but I think this is sailing close to the wind....

Someone I know asked me for driving lessons in a car he purchased and had an accident - will it have an impact on my insurance?

Someone who I know asked me for driving lessons in a car he purchased. He had learner driver insurance and I was a named driver on the policy. He had an accident, hitting another car and writing both vehicles...

How can I check if I'm insured on someone else's car I plan to drive in the USA?

I plan to drive someone else's car by invitation in the USA (and through into Canada) as part of a trip we are taking later this year. They have checked with their insurance company who say as long as...

Why is insurance cheaper for new customers rather than those renewing?

I am in the process of changing my car. The new one has a lower insurance rating than the previous one. Over the last 10 years I have not paid more than £250 for comprehensive insurance. When seeking to...

We have been advised to use an accident management company rather than inform our insurers of an accident?

My wife was involved in an accident this morning (not her fault) and the local Volvo dealer wants us to use an accident management company and says not to inform our insurer. Surely this is not correct...

I have been advised not to drive and to notify the DVLA - can a named driver still drive my car?

I have just recently had a seizure and have been advised not to drive and notify the DVLA. I have two cars, both insured for additional drivers. Would it be okay for theses named drivers to carry on driving...