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Most recently answered legal and consumer advice questions
I've owned my 2009 Nissan Qashqai for three weeks with warranty but the fly wheel has gone. Can I claim anything as I've had to get a new clutch and fly wheel?
The tyres on my Mercedes-Benz GLC 250d keeps crabbing. It's on Pirelli 20-inch run flats and I live in Australia. The issue is the low speed right hand turn on a roundabout with camber. Left front tyre...
What is the prime cause of my EPC indicator coming on in my Audi A4? What action is required to correct it? The car is also under warranty.
Our new Land Rover Discovery Sport (purchased 19 December 2016) had to be recovered after less than 250 miles due to smoke coming from under the bonnet. The local dealer has now told us the car's turbo...
I own a January 1, 2016 registered SsangYong Rexton ELX 2.2 diesel automatic. Whilst it has performed as expected, I have experienced repeated (five) visits to the dealer to resolve the issue of the engine...
About a year ago I emailed you with the dreaded problem of Mercedes-Benz Fire Opel red paintwork blistering. You told me at the time that I lawfully have to give them the chance to put the problem right,...
I bought a 2012 Jaguar XJ for £15,500 from a small dealer and it had done 111,000 miles. Took it for a service and cam belt (which I knew it would need) and was advised it needed a new gearbox! There was...
Today my dad was filling up the screenwash in his 2016 BMW X6 and he noticed a patch of rust, about 5mm by 10mm, in the white paintwork in the engine bay. What should he do? He changes car in 3 years time...
My Mercedes-Benz GLC Coupe 220d is crabbing in reverse. I read with interest that I am not alone and that this is a common problem with this model. Mercedes have tried it on with me saying I should pay...
I bought a 2012 Ford Focus 1.6 TDCi about 5 months ago, after 3 1/2 months (out of warranty) it started to develop a misfire when warm. Driving along at 30mph in third or fourth is difficult, but at 50mph...
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