Most recently answered legal and consumer advice questions
I bought a 2012 Ford Focus 1.6 TDCi about 5 months ago, after 3 1/2 months (out of warranty) it started to develop a misfire when warm. Driving along at 30mph in third or fourth is difficult, but at 50mph...
Is the law changing for child seats and, if so, what is it changing to?
What is the difference between the Skoda Rapid 1.2 TSI 90PS and 86PS version? Is the latest the same engine as used in the current Octavia? Is there anything to watch for, such as the timing belt/chain...
My grandson owns a 4 year old BMW 1 series, petrol which has done 52,000 miles. Recently two red lights appeared on the dash and he took it to a BMW dealer who quoted him £160 per hour for the diagnostic...
I bought an Audi A4 Avant TDI six weeks ago from an independent Audi dealer. I am happy with the car but I have not received my logbook from the DVLA. The garage told me that they had not yet sent the...
I have owned and loved a Land Rover Discovery 4 for the last 6 years and the mileage is 59,500. Two weeks ago catastrophic engine failure occurred. This was due to movement of crankshaft bearing shells,...
I bought a car but I only have the new keeper supplement and the seller didn't provide me with first page of the V5. He said he would drop it off tomorrow, so in good faith I said okay, but now he's not...
I gave my friend the logbook to sell with my car. He sold the car and sent the DVLA logbook but it was lost in the post and now I've been given 12 parking tickets which have been wracked up by the new...
I bought a used Mercedes-Benz C Class from a Mercedes-Benz dealer in February 2015. It's a 62 plate and there is no service history on the database for this vehicle. I have been told there should have...
My daughter in law has started receiving toll charge penalty notices from the Dartford Tunnel when she has not been there. We have appealed the fines, but they want a crime number. The police told us by...
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