Dealer wants to charge £1.49 per mile for usage - what are my rights?

I have a problem with a car I recently purchased from a dealer in the South. On the face of it, the vehicle was ideal and we agreed to meet half way for me to inspect the car and, if satisfied, do the...

Squeaking air con fan on Audi TT - should the dealer repair or replace?

We bought a 2014 Audi TT with 38,000 miles on the clock from an independent dealer. The air con makes an annoying squeak; not loud, just persistent. We notified the dealer within a few days of purchase....

Can I get refund for a car without a service history?

I bought a second hand Fiat Abarth for £7,500 from a reputable dealer three months ago. The sales person assured me that the car had a full service history, spare key and manual and that they would send...

My Jeep Renegade went into limp mode - can I reject the car?

I purchased a 2016 Jeep Renegade from a Jeep dealer four days ago and used my car as part exchange. Today is day four and the car accelerator stopped working making me drive in limp mode. Obviously I'm...

Is the dealer responsible for fixing my car?

I bought my car for £6,000 in mid-January. The engine manifold warning came on, it was supposed to be fixed but has now reappeared. I have been informed by Halfords that the auto fluid pressure sensor...

My Ford Kuga has a leak - what are my rights?

I bought a Ford Kuga from a local garage in November. The car has a leak and, on further inspection, the leak is coming from the window seal and from the engine bay where the metal seams meet. Is this...

My car has developed a fault, what are my rights?

I recently bought a 2014 Subaru WRX STI from a secondhand dealer, which came with a three-month engine and gearbox warranty. A week later, there was a knocking noise from the engine. I phoned the dealer...

How do I reject an unsafe car?

My son wishes to claim a full refund on his second-hand 2010 Ford Focus. The car cuts out and is unsafe to drive the 35 miles back to the dealer. How should he proceed?

I've bought a car with missing documents - what can I do?

I purchased a 68 plate SEAT Ateca two weeks and a number of items were missing. At the time of the sale, the dealer pointed out to me that the V5 was missing and that a replacement had to be ordered....

I am rejecting a car for paint damage - can I get my deposit back?

I gave a deposit for a used Alfa Romeo and agreed a date to pick the car up. The day before, I received a phone call telling me I cannot pick the car up that day because it has some paint damage that needs...