Most recently answered accident management questions

I have a friend who is a counsellor, and she told me last week that some of her clients were referred to her by solicitors acting on their behalf after a car accident. In some cases the clients were fine...

Is there a method or procedure to remove category D write-off from a vehicle when it's been repaired?

I have been trying to resolve an insurance claim for uninsured losses via a policy with the XXX. Under the terms of the policy they were to recover my losses after a major road accident, involving myself...

On 12 February 2011 whilst working as a driving instructor I was involved in a minor no-fault incident. When I say minor, the pupil who was driving took his test and passed in the car two days later. Examiners...

I bought a 2011 Audi A7 Quattro from a main dealership in Yorkshire for £34,000 in August 2012. However, in May this year the paint was peeling off in the area under the grille and, on inspection at my...

I own a Mazda, and my local dealer has given me a leaflet on “Call Mazda First", asking me to contact them in the event of an accident, before calling my insurance. Is this service just a front to get...

A few weeks ago I was hit from behind whilst stationary at a junction. The impact was low speed, and the damage to my car (a 2011 BMW 5 Series) was light (a scratched/scuffed bumper). We exchanged details...

We own a SEAT Altea. SEAT has emailed to offer 3 years free 'Ensurance', to work alongside our car insurance. Is this SEAT's way of working round the Claims Management companies, and do you have a view...

Someone drove into the back of my 2010 Hyundai i20 - not my fault. Hyundai Accident Aftercare (HAAC) has arranged a hire car through Gemini Vehicle Solutions, a 2012/62 Ford Focus 6-speed diesel from Enterprise....

Having just bought a newish Suzuki I am advised in the case of an accident to call Suzuki before my insurers. Is this a good idea or will my insurance be upset?