My Ford C-Max's engine was destroyed during a service - should I accept a reconditioned replacement engine?

After my Ford Focus C-Max was returned from its annual service at my local branch of a major service centre, I noticed a slight intermittent rattling from the engine. Having returned the car three times...

Should my 9000-mile Suzuki Swift need a new head gasket at service time?

I put my Suzuki Swift 1.3 petrol (2008) for its two-year, 9000-mile service at a Suzuki dealer, and was informed that the head gasket had to be replaced as this was a normal part of the service for this...

Unstable door

My three-year-old BMW 320i SE Touring has just encountered a DSC unit failure and I have been quoted £425 for the repair by the local dealer. The car is three months out of warranty and has only done 18,000...

Power struggle

I have been a FIAT owner for a number of years now, but it has come to my attention that my 2006 Panda with 70,000 miles on the clock now needs work for a power assisted steering failure which my dealer...

Volk heros

Some weeks ago I wrote to four nearby Volkswagen dealers enclosing a specification for an automatic VW Golf Estate 1.4SE TSI and inviting them to respond with their best price and estimated delivery time....

I've had terrible service from a Vauxhall dealership - do I have a case to claim damages?

On 14 June I took my 2005 1-litre Vauxhall Corsa to a local Vauxhall garage, as it had developed an oil leak that needed investigating. I was told the car needed a new timing chain, breather hoses and...

I am part-exchanging my car for a Skoda Yeti. What happens if the dealer goes bust before the deal is concluded?

With retirement and a move to the Highlands coming soon, I have placed a factory order for a new Skoda Yeti Elegance 140bhp DSG, expected delivery in November/December. The dealer wants to take my 2006...

Will the remaining warranty on my Ford Ka be honoured despite a lack of service history?

I recently bought a Ford Ka, registered in March 2008, from a well known Ford dealership. I was told during the sale that there was the remainder of the Ford extended warranty still remaining on the vehicle...

Is it fair that I contribute to repairing a Vauxhall Zafira I bought a month ago?

One month ago I bought a 2007 Vauxhall Zafira and the garage gave me three months' warranty. I noticed that the gear change was a bit stiff, so I took it back for them to check. After inspection they told...

Did I buy my van as a private or trade sale?

I purchased a used van and would just like your opinion on whether it was a private or trade sale, as there is a major problem with it after just two weeks. It was advertised as a trade advert on the internet,...