I've lost my no-claims due to a false claim - what are my options?

I've made contact with a car, but there was no damage. The other driver has claimed for a scratch alongside the other side of the car. I've lost all my no-claims over a false claim, what are my options?

The paintwork on my Mercedes-Benz SLK is lifting - should the dealer offer a FoC replacement car while it is resprayed?

I purchased a 2013 Mercedes-Benz SLK, in immaculate condition, last April from a main dealer for £20,250 with 8000 miles on the clock. The garage informed me in December that the vehicle needed a complete...

My car is tax exempt but I was clamped and charged for being untaxed - is there anything I can do?

I own a 2014 Kia Pro_cee'd Eco which is exempt from car tax. On 24 November 2016 my car was clamped for being untaxed and I had to pay £230 (£130 later reimbursed) to have it removed. I wrote to the DVLA...

The glow plug light has come on in my 2011 Volkswagen Golf after the emissions fix - what are my options?

My wife's 2011 Volkswagen Golf 1.6, 52,000 miles, has just had the emissions fix and the glowplug light has come on twice with associated loss of power in the following week. What are my options?

A driver almost hit my car and is taking the case to court - what will happen?

Last year I was coming out of a parking space as a car came round the corner. Thankfully, I braked (was only doing 1mph/2mph) and the cars did not touch but I was in shock as it was the closest I have...

Why don't insurers and the police care about uninsured drivers?

We're repeatedly told uninsured drivers are the scourge of the highways and the central plank argument for increasing insurance premiums. Yet, after a slight bump in a car park and an exchange of details,...

A garage has damaged our tailgate but won't admit liability - what do we do?

My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected the car she noticed that the tailgate had a huge...

My BMW X5 was mis-sold as having a 'full service history' - will this affect the resale value?

I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing and I have confirmation that this was "To follow"....

Can I reject my Jaguar XJ based on the grounds that the dealer didn't disclose the true service history?

I bought a Jaguar XJ 2.7 TDVi for £15,500 from a main Jaguar Dealer. I was told it had full dealer service history, having been regularly serviced by them. It did not come with a service book but I have...

After seven months of problems with my Citroen C4 Grand Picasso can I return it?

I purchased a 2008 Citroen C4 Grand Picasso on 29 July 2016 with a warranty. Within a week I had bought two new front tyres and windscreen wipers for the car as they were in a poor state. A few months...