Our Honda Concerto has been stolen and insurer isn't helping - what should we do?

Our treasured Honda Concerto with mileage of 27,499 has just been stolen. We are receiving shoddy service from Direct Line despite being long time customers with fully comprehensive insurance. Could you...

What are the insurance implications if your car gets stolen/damaged whilst in the care of car wash operators?

When you use supermarket hand car washes, you hand over your keys for the car to be washed while you shop. So, what are the insurance implications if your car gets stolen whilst in the care of the car...

My car is stolen and on cloned plates - what should I do?

I bought a used car two weeks ago. Before I went to see it, I asked for the vehicle registration to perform a HPI check. I also inspected the logbook and VIN numbers. After everything passed, I paid £10,000...

Bought a car in good faith, but then discovered it was stolen - what are my options?

My wife has bought a used Nissan Juke. She found it in the classified section of a national magazine and paid £8000 in good faith and checked everything whilst with the car. She also HPI checked the care-number...

Stolen car recovered - do I have to take it back?

I had my 2003 BMW 5 Series stolen three months ago and the police have just informed me that it has been recovered. They also informed me that the car has been involved in some offences in the UK. Can...

Will the fact that our Audi Q5 was stolen affect its resale value?

We were unfortunate to have our Audi Q5 stolen from a so-called 'secure compound' whilst on holiday. The car was later recovered with virtually no damage but prior to this we had agreed to trade it in...

BMW technology capability lags behind car thieves

After having a 2008 58 registered BMW 120d stolen the police recovered the car undamaged within 48 hours (actually it was valeted for sale) but it was recovered without the original tax disc and with two...

My new car was stolen - what should I do?

I bought a 2nd and car from a well established garage in London. I then had the police seize the vehicle from me when I returned home, as it had a stolen engine, gearbox and wheels! The guy who part exchanged...

Insurance issues - stolen car

Our brand new Honda Civic Type S was stolen two days after we collected it from the dealer. It has been recovered and is in the process of having locks changed and very minor chips repaired on the door...

Lost car now recovered, can I buy it back?

I had a vehicle stolen in April which has subsequently been settled as non-recovered by my insurance company (esure). By a bizarre twist of fate I received a PCN for illegal parking today (offence dated...