Can I reject my new EV which refuses to charge?

I took delivery of a new MG EV4 Long Range Trophy on the 29th of April. They were only able to charge it to about 100 miles due to various problems at the dealership. I drove it for about 22 miles and...

Should I reject a faulty car that has now been off the road for six weeks awaiting repair?

I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available and on back order. What’s my position? The car...

Why does the cruise control on our Ford Fiesta fail intermittently?

My wife has a 2020 Fiesta Vignale (125) with 18,000 miles. She has a persistent problem with both cruise control and stop-start which often doesn't work. Despite having had a new battery fitted under warranty...

Is a broken tailgate an MoT failure?

I have a Hyundai i30 and the tailgate door wont open on the outside but does from inside. Is this an MOT failure?

Renault Kadjar fault - does the dealership have to fix it?

I have had my Renault Kadjar for less than two months and it has been in the garage twice. This time the engine management light has come on and it's saying faulty braking system. Does the dealership need...

Ford Fiesta faulty heater - can I claim?

My car is a 17 reg Ford Fiesta petrol EcoBoost with a 1-litre engine. In the last month the heater fan has ceased to work on two occasions in any position except four, the highest. Each time the repair...

The door on my Peugeot 307 refuses to unlock?

One of the doors on my Peugeot 307 locked itself and has refused to unlock, both through the inside and through outside

The car I recently purchased has several faults - what are my rights?

We’ve purchased a 2019 Nissan Qashqai and in the 10 days we've had it we've had a number of problems with it. We had tyre pressure warning light come on within 30 minutes of collecting the car and found...

Our motorhome fault isn't covered as the warranty firm say it was a known issue before buying. What do we do?

I purchased a motorhome from a motorhome dealership in September 2020. I only drove it 133 miles before blue-black smoke curtailed our first outing. The garage has now discovered a broken glow plug in...

Can I reject a car I just bought because one of the doors won't open?

I bought a car one week ago and noticed one of the doors won’t open. Can I reject the car or do I have to get it repaired if the dealer offers? Thank you.