Can I reject a car for a faulty CD player?

This week I did a straight swap for a car using my old car with a second hand car dealership. The in-dash CD player is not playing my CD which played in my old car. Also, the multi CD player in the glove...

Audi A1 steering ribbon failure, what are my rights?

We own a 2015 Audi A1 with less that 25,000 miles. The steering ribbon has failed and they want £1,000 for the repair, I have asked for a contribution from Audi UK as this should not have broken and is...

Premature rust, what are my rights?

I have 2019 Nissan Qashqai. All four doors have small spots of rust at the top and bottom. Whilst being serviced they also said a door isn’t aligned properly. They’ve said they can touch the rust spots...

Problems with used minibus - what are my rights?

I bought a second hand minibus from a dealer and was told after they insisted I pay for it in full before collection that it wasn't ready as it had a couple of issues. These have dragged on for weeks,...

Missing service history - what are my rights?

My car was advertised with service history but the garage cannot provide any evidence. I bought it from an approved garage. What are my rights? Should I be entitled to a discount or refund?

The car I recently purchased has several faults - what are my rights?

We’ve purchased a 2019 Nissan Qashqai and in the 10 days we've had it we've had a number of problems with it. We had tyre pressure warning light come on within 30 minutes of collecting the car and found...

Should faulty air con be covered a used car dealer?

My son bought a car on Sunday from a secondhand dealership. On the test drive, the air con was blowing but didn't seem very cold so he assumed maybe it hadn't had a chance to cool (he knows this shouldn't...

I bought a unsatisfactory, faulty car and the dealer won't give a full refund. What next?

I bought a 2006 BMW E46 2.0-litre diesel convertible on 13 May for £2700. It'd done 105,000 miles. I bought it in Birmingham, I live in Shropshire. On the drive home, it was clear that between 1200 and...

I just bought a used car, which suffered power loss suddenly. Can I reject the car for a refund?

I've just purchased a 2018 Peugeot 3008 1.5 diesel EAT8 auto. After a short break during a journey, the car suffered power loss, limiting the speed to 20mph. No misfiring or warning messages were visible...

The turbo on my 2016 BMW X1 has failed. Should we seek compensation?

The turbo on my 2016 BMW X1 has failed. For this to happen on a four-year-old car with 40,000 miles seems unreasonable. The car has only been driven by my wife and daughter. Is there any recourse to BMW?...