Ask Honest John

Honest John Ask Honest John » Premature rust, what are my rights?
What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Premature rust, what are my rights?

I have 2019 Nissan Qashqai. All four doors have small spots of rust at the top and bottom. Whilst being serviced they also said a door isn’t aligned properly. They’ve said they can touch the rust spots up but I’m concerned that they will just rust again. Do I have the right to ask for the doors to be replaced fully or are there any other options legally open to me?

Asked on 1 June 2022 by Nicola McNamara

Answered by Dan Powell
Every new Nissan in the UK is sold with a 12-year perforation from corrosion warranty. This covers you against a manufacturing defect that results in rust. Your vehicle may also be within its three-year paintwork warranty.

If the rust spots are caused by a manufacturing defect then I would expect the dealer to respray the doors. However, if the rust spots are caused by damage (stone chips, for example) then it'll be classed as damage and you'll need to pay for the doors to be repaired.
Similar questions
My wife has a 2005 Volkswagen Polo 3-door diesel, which she bought new. It has now done only 19,600 miles and is well cared for. We noticed a small area of rust on one of the front wheel arches with the...
The brake calipers of my Volvo XC60 are heavily discoloured and corroding, particularly those on the front. The car is only seven months old and I've owned it since new. This is my sixth Volvo and I've...
Following last week’s Mercedes-Benz A-Class rust email and your reply I am now determined to press my claim with Mercedes again. Motor Codes has been unhelpful. I wish to get an expert opinion on my car's...
Related models
Comfortable to drive with a robust interior, good engines, popularity means lots of choice on the used market.