Hell Vino

My 2009 Honda Insight hybrid, bought from and serviced by the local Honda dealer (I've been buying from Honda dealers and servicing with them for over 25 years) suffered a mishap that even baffled Honda....

Mercedes-Benz warranties

Buying a low mileage diesel E280 Mercedes from a franchised dealer in 2010, I took out a two year warranty from Mercedes Benz UK. I later found that there are 28 categories of items on the car excluded...

Crankshaft bolt dropped out 5 months after buying used VW

I bought a 2007 VW Golf GT TSI in March11 (48k miles) from an independent dealership. I am now faced with a large repair bill (new cylinder head) after a bolt dropped out of the crankshaft in Sept 11...

Faults alarm

I purchased a used Ford Ka 2009 from a Vauxhall dealer, less than 2 months ago. I am a relatively inexperienced/new driver so perhaps I am not as aware of how a car should feel. My mum drove the car for...

Problem with car bought three months ago

I purchased this car on 16/7/11 for £5500. Last week I had occasion to adjust the drivers seat. The mechanism had failed. I feel this defect had been present when I purchased the vehicle. The dealer will...

Demise of the Grim Repair

Regarding Mazda and a leaflet advising they will handle all aspects of accident repair claims for Mazda owners. We also have a Mazda and received one of these leaflets after a service. We chose to ignore...

Toyotal protection

I'm awaiting the arrival of my new top-of-the-range Prius. Toyota offers its own insurance, and if I've read your replies to recent letters correctly, you reckon this is probably better value because it...

Should I take out a new warranty policy for my three-year-old Audi A4 S Line?

I currently have an Audi A4 S Line diesel that will come to the end of its manufacturer’s 3-year warranty on 19 Sept 2011 with a mileage of 16,000. Do you think it would be wise to take further warranty...

I was sold a Fiesta which had had a used engine fitted from a breaker's yard - what can I do?

In March we bought a 2007 Fiesta with 46,000 miles on the clock. It seemed ideal, but in August a coolant pipe burst and the engine overheated. It was out of the 3-month warranty so I had it fixed at my...

Import warranty

Have just taken ownership of a new Honda CR-V 2.2 Dtec from Motorpoint. At purchase Motorpoint advised that this car was an import from Gibraltar, so had only a two year manufacturers warranty. However...