Insurance write-off help

Just before Christmas I had a collsion with some unseen bollards. The car is driveable but obviously we wanted repairs so contacted our insurers, Hastings Direct. After a long delay we have been told...

I don't want my car written off, what can I do?

I was recently involved in a failure to stop accident in Bradford, where the other driver shot off after appearing to hit me deliberately. He pulled out into me with no lights on and due to my young daughter...

Way to go

My car was written off in no fault claim and I was given £2,000 by my insurance company (LV) to which I can add £3,000 - £4,000. That won’t buy a new car so I have decided to go for a used Audi A3. My...

The write-offs in the wall

I wrote to you last year whilst we were deliberating as to what to do following an accident that resulted in our car being declared a total loss by the insurer. Well, this is how it played out: The car,...

Should I return this used Volkswagen Golf to the garage I bought it from, following lots of problems?

I bought a 2002 MkIV Volkswagen Golf 1.6 16v from a garage in Clacton for £1990 in June. When I bought the car, there were a few things I requested the dealer to sort out before I collected the car. The...

Car written off while in care of AA

My car was being recovered by the AA (suspected water pump failure) when the AA truck and trailer, which my car was on, were struck by a 24 tonne lorry. It was, I understand the lorry driver's fault. He...

Is my story of the write-off of my damaged Mondeo indicative of today's insurance repair and accident management industry?

I was recently hit on the rear nearside wheel of my Ford Mondeo. I notified my insurer, Lloyds TSB, who instructed me to contact Green Flag. The tow truck duly arrived after I had asked for the vehicle...

How can I obtain a better insurance payout for my written-off Ford Racing Puma?

I was recently involved in a car crash. The resulting damage to my car has meant that it has been written off by my insurance company. The car is a Ford Racing Puma and was insured for £6,000. An independent...

Investigating Category D damage

I recently bought a Mini Cooper S (R53 2005) and had some work done on the brakes. On inspection the technician queried whether the car is a cut and shut as he saw what looked like a weld on the underside...

Patchy used car history

I recently bought a Golf TDI auto second hand from a dealer. I had continuous problems with it breaking down, so I looked into the history of the car and found it had been written off in an accident,...