Repair failed after six months

I had a tinkling noise coming from the engine when under load. The main agent diagnosed the alternator belt tensioner and replaced it, along with the belt, for £230, which cured it. Now, just over 6 months...

Dodgy brakes on my used MX-5

At the end of August I purchased a 2002 Mazda MX5 (SJ52 MLK) from IS Cars Ltd in Hertfordshire. The car was sold to me in 'Good Condition'. The car came with a three month warranty. The MOT was due two...

Is an extended warranty worth it on a Fiat 500?

Is an extended warranty worth taking up - includes parts but not labour for two years for £445.

Warranty repair charge excessive due to 'betterment'

I bought a 12 year old BMW 330i in June and it drove beautifully until a sudden failure of the automatic gearbox a couple of weeks ago. I bought a Gold "Customer Protect" warranty for £595 through the...

Dodgy Dodge dealer

I am having a nightmare with Chrysler Dodge. My car is sitting on my drive with a defective alternator that is within warranty, but the customer service at Dodge, Kidlington is so awful I cannot deal...

Issues with my used Smart car.

I purchased a car from a dealer 5 weeks ago. At the time he had said he had replaced all the plugs but if had problems to bring the car back. 2.5 weeks later thecar broke down and I had it towed back to...

Any idea how to get goodwill help for a problem with my Jazz?

Honda are refusing to help me with my Jazz Gearbox problem on a 54 plate at 80,000, a known issue on Jazzes. I was wondering if you can offer any advice on how to put pressure on them or shame them into...

Out of warranty Land Rover sat-nav repair

My daughter has a Land Rover Freelander which is one month out of warranty. The car has suffered a satnav failure and after testing the dealer declared the whole unit kaput. The dealer has quoted her...

Buying an extended warranty - what would you recommend?

My BMW Z4 factory warranty is due to expire. I have received a letter from BMW Warranty offering me an extended warranty. My car has done 33,000 and has a full BMWSH. For comprehensive cover for 12 months...

Incorrect warranty repair?

The head gasket was renewed on my 2010 Peugeot 207 under manufacturer warranty. The failure resulted in oil leaking into the coolant system. The coolant system was not flushed and now there is still oil...