I had a hire car after an accident - why am I now being asked for information about it?

In May, someone drove into the back of my car. She admitted full liability and I had a witness. My car got written off and I sustained a whiplash injury. During this time I had a hire car, the hire company...

My premium doubled after someone falsely claims I hit their car - what should I do?

Someone claims that I hit their car, but I was not in that area. My insurance company is not defending my argument, even though they have inspected my car and found it not to be damaged. My premium has...

My new car is 14 insurance groups lower than the previous one - so why has my premium gone up?

My wife recently changed her car from a Land Rover Freelander, worth £2000 and insurance group 23, to a Renault Clio, worth £2000 and insurance group 9. When I changed the vehicle on our Admiral insurance...

My Ferrari was in an accident but I don't trust it to be repaired - can I make the insurer pay out?

I have been unfortunate enough to be involved in an accident. My Ferrari has an agreed value over £200,000 and repairs are circa £90,000 - however I don't want it repairing. I will not have confidence...

My friend's partner hit my car and is blaming me - should I take him to court?

At a recent family reunion, my friend's partner backed into my car in torrential rain - before I'd even moved - causing serious damage to my car. He shot off at great speed, driving in a highly dangerous...

I was hit by a post van - why am I being held partially liable?

A post van pulled out in front of me whilst I was driving my coach. I had to stop abruptly, but it was in a narrow road. When she then proceeded to pass me, she scraped the side of my coach. Repairs have...

Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

I hit a road closure sign while parking - can I claim damage repair from the council?

I recently hit a road closure sign while parking, it was on a path with angle iron legs sticking out. It went into the nearside fog lamp, then scratched the wing, door and wing mirror. I've never seen...

Neighbour scuffed my car and wants insurance involved - what's the best way to get the damage repaired?

The boyfriend of my neighbour's daughter damaged my car lightly. As all parties agreed it was minor damage, I said I'd get a quote and we'd get him to pay the repairer on the day, I had him booked in this...

Someone hit my Mercedes-Benz CLK in a car park - how do I stop the insurer writing off my car if the repair costs a lot?

While I was at work someone hit my car in the car park. They've assumed liability and his insurance already contacted me. I have also contacted my insurance company in the meantime and started proceedings...