Is it unusual for a replacement DMF to last only 10,000 miles?

I had my clutch and DMF changed at Mr Clutch after the original one failed after 100,000 miles. The replacement lasted less than 10,000 miles, so Mr Clutch have now fitted a new replacement free of charge...

Do I need to replace both rear shock absorbers if only one is broken?

I had my 2012 Volkswagen Polo 1.4 serviced yesterday. The garage told me that the rear N/S shock absorber needs to be replaced (£186). As the car has only done 36,000 miles, and isn't used to carry heavy...

My car is unusable because my insurer can't source a replacement window - do I have any recourse?

My Ford Ka+ suffered a broken driver's door window nearly two weeks ago, presumably at the hands of vandals. My insurer uses AutoGlass to cover glass repair and replacement, but AutoGlass tell me they...

EGR valve failure seems common on my BMW engine - do BMW offer assistance with this issue?

I bought new a BMW Tourer 520d in July 2016, it now has covered 11,000 miles. However, drivetrain fault indication recently appeared and the car fell into limp home mode. On contacting my local BMW dealer,...

Can a head gasket fail after only 10,000 miles?

My 2005 Subaru Outback 3.0R is losing coolant at a high rate, which reputable garages have diagnosed as a head gasket or cracked cylinder with estimates of £1800 - £ 3600 to replace. In 2015, the head...

My BMW 3 Series was delivered with a cracked windscreen - is the dealer liable to replace it?

I had a used 2014 BMW 3 Series delivered to me by the BMW dealer this afternoon. Before we went for a test drive, I noticed a fairly large chip on the windscreen close to the middle, on the passengers...

Should Volkswagen pay a goodwill contribution to my Polo 1.2 engine replacement?

I bought my 2011 Volkswagen Polo 1.2 TSI in June 2016 and noticed this week that the oil level as been going down and the light came on. I took it to an independent Volkswagen specialist who told me that...

Our timing belt broke after only seven months - is it the the fault of the dealer who fitted it?

I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic fitted a new one just before we bought it....

My 2009 Mazda CX-7 has covered 60,000 miles - am I likely to run into issues with the timing chain?

I've just discovered that the 2009 Mazda CX-7 I've owned for over 6 years has a timing chain rather than cam belt. It's covered 60,000 miles and I'm now worried that issues with the chain, the VVT or turbo...

Do I need to change the cam belt in my 2007 Renault Scenic after five years and 5000 miles?

My Renault Scenic is ten years old and has covered 17,000 miles. Five years ago, at 12,000 miles, I had a new cam belt fitted. It's now been another five years, do I need another cam belt? The car has...