My insurer won't provide enough money for full repairs on my damaged car - what do I do?

I have a heavily modified 2012 Volkswagen Golf with all modifications declared to my insurer. In February 2018 I had an accident, which was my fault. It left a nice dent in the nearside wing and cracked...

My insurer paid out a false claim, leaving me with higher premiums - what can I do?

While sorting out insurance for my new car, I've been informed by my new insurer that there's a claim on my insurance for an incident that was reported on the 17 March 2017. There was an incident in a...

My insurance premium increased despite no formal claims - why is this?

A few days ago I accidentally reversed my car into a neighbour's parked car, resulting is very minor damage to one of his car's rear wheel arches. My car was undamaged. I immediately notified my neighbour...

Can an insurer threaten to void a policy for not disclosing a part-time job?

My son passed his test in July 2017 and he got insurance in his own name with Go Girl (Sabre) at £1550 per year for his 2012 Vauxhal Corsa 1.2. Unfortunately he collided with another car just before Christmas...

My insurance was unfairly voided - how do I get this removed from my record?

I received a custodial sentence of 40 months in 2009. My sentence expired in 2013 and I took car insurance out. I said I had no outstanding convictions but now, 1.5 years later, my insurer contacted me...

My insurance details aren't showing on MID - what should I do?

I renewed my insurance on 118 October through Sainsbury's insurance and paid for the policy in full. However, as to yet, my details do not show up on MID. I have contacted Sainsbury's insurance every two...

I had a replacement windscreen fitted - is it my insurer's responsibility to pay for the rain sensor tech replacement?

I recently had fitted a replacement windscreen on my Mitsubishi Outlander PHEV. This was arranged through my insurer's approved suppliers, Autowindscreens, to whom I paid my excess of £75.They were told...

My insurer have increased my premium even though I didn't make a claim - can they do this?

I contacted my insurers to inquire about getting some vandalism repaired on my Range Rover, but it turned out the excess on my policy (which also has protected NCB) was more than the cost of repairs so...

Can my insurer charge me for a red light fine even though I didn't receive any points?

I got a red light fine but I went to a speed awareness course so assumed I didn't need to declare it to my insurer (Admiral). But they found out and want to charge me £320. What can I do now?

Admiral are trying to unlawfully write off my car - what should I do?

I bought a 2003 BMW 540i Touring M-Sport in February 2017 from a dealer for £6900. It is a rare model and very high spec. I insured with Admiral fully comp. April 15th 2017, I pranged the front end of...