My neighbour has been wrongly accused of using his phone in his car - what do you advise?

Yesterday, my neighbour received a letter accusing him of using a mobile while driving. It was a vehicle he has never owned or drove, what is his next step?

A driver that hit my car claims it wasn't him - do I need to do anything other than make a claim?

On the 30 May 2017, an Audi S2 collided with my parked Alfa Romeo Sportwagon outside my house. It had to be written off. I have time-coded photos of the damaged Audi. It now seems that the other party...

My number plate has been cloned - what steps should I take to sort this out?

I returned home from work to a letter from a PCSO advising that my car had been recorded as travelling at 39 mph in a 30 mph area. As the car make and model was likely to have been supplied by Swansea,...

What do I do if my registration plates have been cloned?

My daughter in law has started receiving toll charge penalty notices from the Dartford Tunnel when she has not been there. We have appealed the fines, but they want a crime number. The police told us by...