My Vauxhall Meriva suffered an engine fault after a hose came loose - is the selling dealer liable?

I bought a 2005 Vauxhall Meriva in March this year. The car recently died on me, so I coasted off the road. The temperature looked ok. I saw steam or smoke coming from under the bonnet. I lifted it to...

Do I have any legal comeback after buying a faulty Ford C-Max privately?

We recently bought a Ford C-Max from a private seller who said he was selling because he'd been made redundant, and that there was nothing wrong with the car otherwise. A test drive brought up no problems...

The dealer says my son's GAP insurance is invalid, despite selling it to him in the first place. Is the garage liable?

My son bought a new car almost three years ago and paid for GAP insurance at the time, to cover the difference in the insurance settlement and the cost of a replacement car should the car be stolen. The...

Can I get a refund after a workshop set my Volkswagen Polo's tracking wrong?

On Wednesday I went to a well-known workshop to get my 2007 Volkswagen Polo's tyres replaced. They said I only need to replace the front offside tyre. I remembered that last time my tracking went straight...

How can I get an owner's handbook for a Citroen Berlingo Multispace out of the selling dealer?

In May I bought a 2009 Citroen Berlingo Multispace. On the day I collected the car, I noticed that the owner's handbook was missing. The salesman said he would sort one out for me and be in touch. Despite...

My local garage damaged my BMW whilst supposedly repairing it. What are my options?

I have a 2009 BMW 330d touring with many extras which I bought for £46,000 list new (it now has 16,000 miles). In April of this year it began to run very rough on startup from cold, and didn't go as well...

Is anyone to blame for the steering fault on my mother's 2004 Skoda?

I live in the US so I feel a bit stuck to do anything, but my mother in the UK had a 2004 Skoda she had bought new, and it had only 12,000 miles. She is 86 and does not drive much. A couple of months ago...

The air conditioning in my Honda FR-V needs an expensive repair - how do I get a goodwill contribution?

A holed condenser caused gas loss in my Honda FR-V in late May. It was replaced in early June (£475) but operating pressure was too high (24 atm and rising, normal 10-14). Communications between my local...

Is a two-year extension to my Toyota Yaris' gearbox warranty fair, following two failures?

I purchased a new Toyota Yaris TR 1.4 D4D January 2009 and after approximately 125 miles the gearbox output shaft rear bearing shattered, resulting in a vehicle recovery. My request for a replacement gearbox...

I bought a cheap Ford Mondeo which broke down - does the dealer have any responsibility?

I bought a 1999 Ford Mondeo 1.8i two weeks ago for £895 from a dealer. I was told it would be serviced and, for them, safety was paramount and that I would not have a problem with this car. At first I...