Why does my warranty not cover water pump failure?

Is it reasonable for a warranty company to refuse to fund the costs of replacing a water pump, and repairing subsequent damage, on a regularly serviced vehicle by stating that "The water pump would have...

Cam belt failure before it was due a change

I own a 2007 Citroen C3, I bought it new and it has been dealer maintained. The service book states that the cam belt must be replaced at 100,000 miles but mine failed at 80,000 miles. There is no obvious...

Warranty work

My 11 month old Ford Ranger has a broken CV joint. It was taken in to the nearest ford dealer (not the same one I bought it from). They have told me they cannot get the required parts until 20 February...

Mechanical faults in my Volvo XC60

My Dad has been having horrendous trouble with his Volvo XC60. He purchased it from new in June 2011. Since then it has spent many, many weeks back at Volvo. The computer system fails in part - taking...

Choice of SUV - which would you recommend?

We are downsizing to one car and are spoilt for choice with SUVs. The Skoda Yeti appeals for its smaller size. The Kia and Hyundai have great warranties and are very well equipped. The Kia also has a petrol...

Is an oil leak caused by a garage service covered by my warranty?

We purchased a secondhand Peugeot Partner Tepee S HDI in the autumn of 2010, and had no trouble with it until we took it for a service at an independent garage, having done 15,508 miles. The car had a...

Is the DPF in a Volkswagen Golf covered under warranty?

Is the DPF in a VW Golf covered under warranty? Car now in limp mode after the DPF did not regenerate. After doing what was recommended in manual, I took the car on a long drive at high revs. The dealership...

Fault immediately found after buying used car

I've recently bought a 1.6 Honda Civic Sport only to find when driving it back from the dealership, that one of the engine emissions control systems has a malfunction which was shown by an indicator light...

Will a rust repair be covered in warranty on my used Civic?

I have just bought (approx 1 month ago) a 59 plate Civic 2.2 CDTi from AC. I have just noticed a little bit of rust when putting some stuff in the boot today. It is when the roof ends at the boot, behind...

No holes in warranty

As your readers seldom seem to send good news about Volkswagen, I thought you might be interested in my experience. I bought a new Passat Estate in 2004 and was disappointed to recently discover corrosion...