Having constant electronic issues with a new car - can I reject it?

Five months ago, my daughter purchased a new Vauxhall Astra 1.0 turbo from a Vauxhall dealer. Two weeks ago she started to have major electronic problems. The ignition stayed on though the key was out...

The aircon in my Mazda CX-3 failed and hasn't been fixed - can I reject the car?

The aircon on my Mazda CX-3 failed in February this year. The failure has finally been put down to a faulty condenser unit, which may or may not arrive soon (according to Mazda). Can I either reject the...

My Nissan Juke needs a new gearbox - how do I make the supplying dealer pay to replace it?

My 2012 Nissan Juke CVT has developed a transmission problem and requires a new gearbox costing £7000. The car has only done 28,000 miles and we bought from new. It has been serviced and maintained by...

Dealer is refusing to refund for work done on a faulty van - what are our options?

I recently purchased a used Volkswagen Transporter T5 automatic from a used car dealer. The van came with very little service history and due to its mileage (130,000) we decided to have the timing belt...

BMW refuse to give me a goodwill contribution for my disintegrating brake pads - is this a lost cause?

I have an ongoing dispute with BMW about my 2013 BMW 320D Touring. The brakes (original - total miles 32,000) suddenly started juddering on a journey and after closer inspection the surface of one of the...

A teenager damaged my car and won't give me his name - how do I get him to pay for the damage?

I own a catering trailer and was preparing breakfast for the leavers at a local public school who had hired out a private village sports centre. The school leavers were worse for wear from alcohol and...

I received a £100 parking fine - is it fair?

I recently left my car parked in a car park for an hour and a half while I went shopping. I've now received a parking charge for £100. Is this fair?

Is the dealer liable for not doing the recall on my Volvo V50?

Recently, I had an issue with my Volvo V50's fuse box/electrics smouldering causing smoke to enter the cab and the fire brigade being called. The car is now a write off and the insurance company will not...

My 2011 Audi A3 is using a lot of oil - do I have any rights with the supplying dealer?

I bought a 2011 Audi A3 1.8 TFSI six months ago at 45,000 miles. I've used four litres of oil to cover 6000 miles since my purchase. This is just within the handbook tolerance but I'm concerned that oil...

I was told my new vehicle had one previous owner, but it has two - will this affect resale value?

I bought a four year old mini motor caravan from a reputable dealer in May. It was advertised as one owner, but I had to wait a number of weeks before I picked it up from them as the previous owner hadn't...