Why does the warranty provided with a Volkswagen Golf we bought only cover a maximum claim of £300?

My wife recently bought a low mileage used Volkswagen Golf automatic from Partingtons of Woking. We were very impressed with the pre-handover service received, with various items such as broken wing mirror...

I sold my Porsche 964 and the buyer now wants to reverse the sale - what can he do?

I had my 1993 Porsche 964 for sale and was contacted by an interested buyer, answered all questions asked honestly and he liked what he heard. We discussed money and he was happy to pay £13,000 after a...

Why did a Jaguar dealer tell me that my chain cam XJ6's timing belt needs changing?

I own a 2004 Jaguar XJ6 3.0 petrol automatic which has completed 61,000. It has been main dealer serviced from new and I have owned it since August 2007. The car has been a delight to own. At its last...

Our troublesome new Skoda Fabia has been in the dealer's for seven weeks - can we request a full refund?

In November 2010 we bought a new Skoda Fabia Greenline estate. On 10 April this year, the car broke down and we had be towed home by the RAC. The following day, the RAC towed the car from our home to the...

How can I compel my insurance company to refund me after their mismanagement of my accident?

I have a major problem with my insurance company following a "no fault" accident in October 2010. The company's mismanagement of the incident has left me significantly out of pocket. My formal complaint...

Why won't our dealer repair the faulty gearbox in my daughter's 2009 Ford Focus?

My daughter has had a 2009 1.6 Zetec Ford Focus for about 16 months, purchased from a Ford dealer with about 3,500 miles recorded when acquired. Soon after she took possession, she complained that the...

We've had to fix faults on my daughter's MINI Cooper - should the dealer who sold it to us reimburse us?

My daughter has just bought a secondhand car and has had two or three failures that she only discovered soon after buying the car. The car is an 8-year old MINI Cooper. The vendor is refusing to reimburse...

How can I retrieve £280 that I contributed to the cost of repairs on a warrantied Vauxhall Vectra last year?

I purchased a 2005 Vauxhall Vectra V6 CDTi last November. I also bought a year's warranty cover for £350 from the same dealership. After three months a fault developed in the high-pressure fuel delivery...

Why will my dealer not repair an ESP fault on my Audi A3 under warranty?

I recently purchased a 2006 Audi A3 with full Audi service history and 47,000 miles on the clock. The ESP light has appeared and I have had a diagnostic test done. The fault is the brake pressure sensor...

Should Volvo be reported to Trading Standards over their fuel economy claims?

If you take a look at Volvo's main website, the whole focus is where you could travel on a tank of fuel (800+ miles). Surely this is almost an issue for the Trading Standards office? I like the car but...