My lease car is faulty - but no one will take responsibility?

I took out a contract lease on a new Ford Ranger. The vehicle broke down on delivery due to a variety of warning lights on the dash and was taken back to ford, in November 2016, since then I have personally...

What's your advice regarding my faulty automatic Ford Focus?

I purchased a 2012 Ford Focus automatic in March 2015. On the drive home I felt the gears were not working properly. I decided it might be different from my old Ford Focus so waited a while. I eventually...

A dealer is refusing to fix my faulty car - do I have to take him to court?

I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything under the warranty he provided with the car or...

I'm concerned about the gearbox in my recently purchased Ford - what should I do?

I recently purchased a 2014 Ford B-MAX through a main Ford dealer. However after reading reports about the auto box I am a little concerned. The car has done less than 3000 miles with no problems at all....

Dealer misled me about a preregistered car - can I take legal action?

I bought a pre-regisered car. At the time of buying, the risk involved (driving a car which is not registered under my name) wasn't mentioned. My understanding was that after purchasing I would be the...

Ignition key keeps jamming in the steering column - why does this keep happening?

My daughter has a 2010 Nissan Qashqai which she bought in 2014. Two years ago, the ignition key jammed in the steering column lock and she had to get the dealer she bought it from to replace the lock at...

Is it legal to sell a car with a warning light on?

I seem to have stumbled upon a whole world of hate this past week. I recently just passed my driving test and purchased my first car. The car in question was a Volvo C30 R Design. I don't know diddly about...

Is it a dealer's duty to carry out a mileage check?

I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history that backs up the mileage throughout. I have now decided...

I wasn't told my new car was modified and now I can't get insured - what do I do?

My son bought his first car, a Hyundai i10 Premium, on finance. The car came with black alloys and a carbon fibre black roof and tints in the back all done by the dealer. Now, a month after purchase when...

Are dealers obliged to pay for repairs within the first three months of selling a car?

I bought an Alpha Romeo from a dealer in March. The wheel bearing and rear boot went within two weeks and now the turbo is faulty. I have a two year warranty but they are squirming about paying by trying...