Will I get my money back from Autolaw following the company's closure?

I am having considerable problems with Autolaw. I forwarded a series of e-mails and got a reply for Charlotte de'Luss to sort it out. That was about three weeks ago. I rang the number on my invoice only...

Spurious and Fraudulent Whiplash Claims

To whom do I complain? I had a very minor collisions in a supermarket car park. The owner of what might politely be referred to as a rusty car reversed across my rear bumper. The damage to my car was...

Thanks for your intervention regarding a problem with Warranty Direct.

I don't know if it was the tenor of my email and your intervention, but I received a call from Warranty Direct today saying they had no trace of anyone ever having called me. I repeated the conversation...

Is there anything I can do about a snapped weld on my Mercedes-Benz C230 Kompressor Sport?

I am in the USA where I run a 2000 Mercedes-Benz C230 Kompressor Sport. A suspension mounting frame weld rusted so badly that it snapped in half. I am told there is nothing MB USA can do about it, but...

Workshop damaged my car's jacking point - should they repair the damage?

Am I being over fussy by complaining to my local Kwik-Fit depot for the damage to a jacking point on my Peugeot 407? Before I realised what he was doing, the fitter used a large trolley jack under the...

My 2006 Mercedes-Benz A-Class has a serious rust problem - why won't Mercedes' warranty cover the repair?

I recently purchased a 2006 Mercedes-Benz A170 from a non-Mercedes garage. On washing and waxing my pride and joy I noticed three rust bubbles on the lower part of the front passenger door, so immediately...

Since Saab was liquidated, are my warranty and breakdown cover invalid?

I am the owner of a Saab 9-3 and have been hit by the company's liquidation. I am told by my dealer that both the warranty and the three years breakdown cover are no longer valid. Would you please cover...

My 2010 Golf is 'pinking' and Volkswagen is being slow at addressing the problem - what can I do?

I have a 2010 Golf Estate 1.6 TDI 105 with 26,000 miles on the clock from new. Last winter, when cold at around 1800rpm it sounded like an old type diesel when cold, yet fine when warm. In February, the...

Bought a Volvo S80 with electrical problems - how can I make the dealer repair the faults?

Earlier this year I purchased a low mileage Volvo S80 SE from a Volvo dealership with a year's warranty remaining from new. Almost immediately I had a problem with the electronics, which are quite sophisticated....

Why is our factory-fitted Audi A5's satnav system not capable of recognising UK postcodes?

I bought an Audi A5 in May for my wife's special birthday. I paid £1600 extra for the Sat Nav system. She needed to use the Sat Nav a few months later and found she could only input five digits of the...