Bought a car with very worn tyres - should the dealer replace them?

I bought a 2010 Polo from a local Volkswagen dealer but had to take it back to them three months later, as the car was pulling significantly to the left. They remedied the fault but at the same time informed...

Warranty repair has failed, so is the second repair at my expense?

My Skoda Octavia vRS heater was repaired under warranty in May 2011, and the manufacturer's warranty later expired on 3 November 2011. Exactly the same fault has now occurred again, where the heater blows...

Speed bumps are damaging my house - what can I do?

Three years ago speed bumps were installed in the road through our village, one outside my house. Cracks have appeared outside the upstairs window and internally all round the window, and dust and dirt...

Gearbox failure after 50,000 miles - should the dealer replace the gearbox?

I have a 2008 RenaultSport Megane 2.0DCI. It was bought at two years old from a Renault main dealer who has serviced it ever since. I have looked after it well. Last week when in for its 48,000 mile...

Should this garage pay me compensation after keeping my Audi A6 Avant for over a year?

I first emailed you in June 2011 and lastly in Feb 2012 regarding a broken cambelt on my Audi A6 Avant 2.5TDI quattro and the repair work needed thereafter. To remind you, Chingford Audi neglected to change...

Can the insurance company double my premium because my payout was late?

My son recently purchased his first car which was written off three weeks later in a collision which was judged as equally shared responsibility. He was quoted an additional £30 as an in-year policy amendment...

Repeated Land Rover turbo fault - can I return the car?

I took delivery last summer of a one-year-old Land Rover Discovery 4. The turbos have repeatedly failed and been replaced by Land Rover, most recently for the fourth time. Land Rover modified the pipe...

Road tar damaged my tyres - is the council liable?

In June this year I came across a freshly resurfaced B-road. I kept my speed below 20mph and could hear the odd stone chip under the car. When I turned into my gravel driveway all four wheels become 'pebbledashed'....

Registration cloned and parking ticket issued - how can I contest it?

I received a 'Penalty Charge Notice' issued on 26 June 2012 from Bristol City Council. I reside in Sheffield and have not been to Bristol for years. On the day in question I attended an appointment here...

Why is my Beetle's restoration so expensive and slow?

Last November I put my Volkswagen Beetle 1303 into a classic Volkswagen specialist for a restoration. By the end of May the restoration of the body was complete and I had paid them £21,610. Since then,...