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Repeated Land Rover turbo fault - can I return the car?
I took delivery last summer of a one-year-old Land Rover Discovery 4. The turbos have repeatedly failed and been replaced by Land Rover, most recently for the fourth time. Land Rover modified the pipe from the turbo to the oil sump and returned the car to me. I wanted to reject the car and asked the dealer to replace it. He said he would and also that he would get help from Land Rover.
Three weeks later he has not returned six calls from me and I appear to be have been misled. I feel very sad about the whole affair as I have bought four cars from this dealer, spent £150k with them in thirteen years and I am being treated poorly. Do I have any rights to return the car? What advice would you give me?
Three weeks later he has not returned six calls from me and I appear to be have been misled. I feel very sad about the whole affair as I have bought four cars from this dealer, spent £150k with them in thirteen years and I am being treated poorly. Do I have any rights to return the car? What advice would you give me?
Asked on 27 October 2012 by JT, via email
Answered by
Honest John
In that case you would have to prove that the car was fundamentally faulty on the day of purchase, citing the Supreme Court ruling in Clegg v Olle Anderson (trading as Nordic Marine) 2003. Your evidence would be that it failed after a month, then failed again after nine months, then failed again. The gap between the first and second, and second and third failures is your proof that it must have been failing when you bought it.
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