What do I do if a dealer refuses my rejection of a mis-sold car?

I purchased a car which me, and a witness, were told had full service history. It doesn't. I wrote stating I am rejecting the car but have had response back saying the sales person now denies telling us...

Can I ask Land Rover to pay for my gearbox failure due to their inaccurate service schedule?

Land Rover state in their service schedule that the oil in the automatic gearbox should be changed at 150,000 miles or 10 years. Mine has done 115,000 miles and the gearbox requires an expensive rebuild...

Dealer didn't tell us our new car had been in an accident - what do we do?

My parents bought my brother a 2005 Peugoet 107 in September 2016. The car developed a fault (horn sounding with no one pressing it) and was sent to the local mechanic to get it sorted. When he was fixing...

The steering rack on my new car was defective - can I claim against the dealer?

We have had a fairly acrimonious dispute with our local dealer and also VWUK about having to replace track rod ends and the steering rack on a Volkswagen Golf VII barely 6 months out of warranty. My point...

Can I check my own details on the National Insurance Database?

My car insurance is now due for renewal but premiums are all excessively high, being 75-100 per cent more than last year, even though I have 14 years NCD. When I contacted my current insurer it appears...

Can I get a refund for a diagnostic check that was charged under warranty?

My Peugeot 208 developed a fault with the electric window so took it to the dealer. They say it needs a repair and it's covered under warranty but they've made me pay £114 for the diagnostic check. That's...

What are my chances of claiming against the dealer who sold me a faulty Jaguar XJ?

I bought a 2012 Jaguar XJ for £15,500 from a small dealer and it had done 111,000 miles. Took it for a service and cam belt (which I knew it would need) and was advised it needed a new gearbox! There was...

How much should I expect Land Rover to contribute to my engine repair?

I have owned and loved a Land Rover Discovery 4 for the last 6 years and the mileage is 59,500. Two weeks ago catastrophic engine failure occurred. This was due to movement of crankshaft bearing shells,...

Ford Focus EcoBoost Clutch

New Ford Focus ECO Aug 2014. April 2015 7737 miles total failure of clutch. After much discussion Ford paid 90%. They said it was Excessive Thermal Activity. April 2016 noticed clutch slipping 11 months...

Goodwill payment six months out of warranty - expecting too much?

My ASX was bought at 3 months old and has been serviced at a Mitsubishi dealership each year since. The car is now three years and six months old. The petrol tank is leaking from the seam and has some...