Please warn your readers to repair lease cars fully before returning them to Mercedes-Benz Finance.

I have recently returned a Mercedes-Benz SLK at the end of a two-year lease through Mercedes-Benz Finance. I carefully studied the Vehicle Return Standards booklet and repaired a wing mirror and a dent...

Following an accident, should I contact the third party's insurance company directly and avoid accident management companies?

I had legal assistance cover on my insurance policy. After an accident my impression of their service is that they seem to be fixed on getting me into a hire car. I was wondering whether I would be better...

As someone who's driven manuals for many years, is it safe for me to adopt left-foot braking when hiring an automatic?

I'm sorry to bring up this old chestnut again, but your article about left-foot braking frightens me to death. I am hiring a car in Tasmania later in the year. It's a mid-range model and only obtainable...

Why is this accident management company asking for my credit card details after an accident?

Yesterday I was involved in a very minor bump and I rang my insurers (Saga). They took all details and then suddenly handed me over to someone from "Claimfast". He said that he could arrange the repair...

Did you know some insurers in Northern Ireland have been fighting credit hire claims?

Your reply of 2 October to BN quotes the record credit hire bill as £40,000. The attached judgment, involving footballer Darren Bent, raises this to over £63,000. You may not be aware that in Northern...

I've been involved in a non-fault accident. Should I use the other party's insurer's 'Accident Assistance' service?

I have been involved in an accident which has left my vehicle badly damaged, but usable. The other party (farm tractor and trailer) suffered no damage, but his trailer caught my rear driver's side wheel...

I've bought a Toyota Yaris which has turned out to be an ex-rental car. Do I have any recourse?

I bought a nearly-new Toyota Yaris from a Toyota dealer. When the logbook came through I found it was ex-rental. I wouldn't have paid so much had we known. Does the dealer have a duty to disclose or have...

I've been billed for damaging a rental car in Germany - do you have any advice?

During a business trip to Germany, some minor damage (scuffing of paintwork) occurred to my rental car. The chap at the returns office suggested it would probably polish out. Europcar has now sent me a...

I've found that my new Mercedes-Benz B-Class is ex-rental. Does this affect its value?

I've just bought a Mercedes-Benz B-Class 180CDi SE, with 18,000 miles and 15 months old. The purchase was from a main Mercedes-Benz dealer and it is in superb condition. During the negotiations, I asked...

Where can I get private hire insurance for my Morris Minors?

I am PCO registered for private hire, and I also cater for weddings in my Morris Minors and I would be grateful if you could let me know if you know anyone that does private hire cover for such cars? There...