I've been involved in a non-fault accident. Should I use the other party's insurer's 'Accident Assistance' service?

I have been involved in an accident which has left my vehicle badly damaged, but usable. The other party (farm tractor and trailer) suffered no damage, but his trailer caught my rear driver's side wheel...

I've bought a Toyota Yaris which has turned out to be an ex-rental car. Do I have any recourse?

I bought a nearly-new Toyota Yaris from a Toyota dealer. When the logbook came through I found it was ex-rental. I wouldn't have paid so much had we known. Does the dealer have a duty to disclose or have...

I've been billed for damaging a rental car in Germany - do you have any advice?

During a business trip to Germany, some minor damage (scuffing of paintwork) occurred to my rental car. The chap at the returns office suggested it would probably polish out. Europcar has now sent me a...

I've found that my new Mercedes-Benz B-Class is ex-rental. Does this affect its value?

I've just bought a Mercedes-Benz B-Class 180CDi SE, with 18,000 miles and 15 months old. The purchase was from a main Mercedes-Benz dealer and it is in superb condition. During the negotiations, I asked...

Where can I get private hire insurance for my Morris Minors?

I am PCO registered for private hire, and I also cater for weddings in my Morris Minors and I would be grateful if you could let me know if you know anyone that does private hire cover for such cars? There...

Noisy parker

While my car was parked on my drive it was hit by a young driver who it seems fell asleep at the wheel. The police were called, and after testing that he had not been drinking are happy to let the insurance...

What do I need with my car insurance when hiring a car in the USA?

I will be hiring a car in the US in September for one month. Exactly what insurance cover do I require and what should I say "no thanks" to? The jargon used by the companies is confusing.

Is this 3-year-old traffic offence in Italy enforceable?

I have just received a notification of a traffic offence in Florence on 14 August 2007. Is it correct that according to Italian law I have to be notified within 360 days? If not, this has got to be a record!

Should I trust an accident management company to handle my insurance claim?

Recently, someone drove in to the back of my car. I then phoned to claim repairs through my insurance company. Apparently they then refer all claims and car hire to an accident management company. A couple...

Credit berating

With reference to the letter from SS of Prenton, I used to work for an Insurance Company defending credit hire claims. Quite often an innocent if somewhat naive third party would find themselves in Court...