I've been billed for damaging a rental car in Germany - do you have any advice? | Ask Honest John

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I've been billed for damaging a rental car in Germany - do you have any advice?

During a business trip to Germany, some minor damage (scuffing of paintwork) occurred to my rental car. The chap at the returns office suggested it would probably polish out. Europcar has now sent me a bill for almost EU900 for what they say is 'percentage excess'. The letter is in English but the bill is in German and I have no clue how they came to this figure. Any advice would be gratefully received.

Asked on 18 August 2010 by lallychka

Answered by Honest John

If you want to fight this you need legal help. You could start with lucy.bonhamcarter@autolaw.co.uk

I think you can demand to see the bill from the body shop.

Tags: hire cars renting a car driving abroad accident damage

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